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| GBPI
Newsletter |
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FEATURED
TOPIC:
Loving Service Indian Style
Intro
The
Heart of Service
Business
Comes Second
A
Community Devoted to Service
A
Poem by Nida Fazli |
| Intro |
| “Oh no, I
wouldn’t take anything for
it. It’s my duty!” exclaimed
eighteen year-old Hassan. He said
this after refusing compensation
for taking off a half day of work
to act as translator for Eliyahu
on the streets of Kolkata. The Lotzars
- Eliyahu and Devorah, our husband
and wife team whom you will recall
from our last newsletter - found
time and time again during their
late-fall 2004 trip to India that
service is woven so deeply into Indian
culture that it is done with no thought
of personal reward. GBPI’s
second newsletter is devoted to looking
at different facets of Indians’ living
loving service as part of who they
are and how they see themselves fitting
into the world.
GBPI believes that helping others
is a natural result of opening the
heart. New York Times bestselling
author Caroline
Myss believes that
being of service to another person
is a biological necessity. Western
society tends to create divisions
across social, cultural and religious
lines that make it easy to see someone
different as ‘other.’ Once
this distinction is made it is an
easy step, even if it is subconscious,
to close one’s heart to that
person or group and write them off.
India is a country with eighteen
officially recognized languages,
over 1,600 languages and dialects,
a 5,000-year recorded history replete
with accounts of invading armies
and the influence of immigrants and
traders, and is made up of numerous
cultures all with their own rich
history and traditions. A great part
of the beauty of India lies in the
tolerance and harmony that is part
of daily life. They have developed
a culture that welcomes and celebrates
diversity on a deep level.
Americans
are a very generous people. The
aftermath of 9-11 and the recent
tsunami disaster showed how quickly
we are ready to open our hearts and
pocketbooks to those in need. Even
so, there remains a ‘me first’ attitude
and a sense of competition in the
culture that is not always productive
for society. GBPI believes that all
of us will benefit by adopting a
cultural attitude that puts more
emphasis on helping another. Even
if it costs personally in the short
run, we will be building a more compassionate,
tolerant, loving society for ourselves
and our children. We
hope you enjoy reading about the
Lotzars’ experience of
being submerged in India’s
culture of loving service. As always,
feel free to write to us at info@goldenblossom.com with
comments about it.

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| The
Heart of Service by Devorah Lotzar |
As
I walked up A.J.C. Bose Street
searching for Mother Theresa’s
Shi Shu Bhavan orphanage in Kolkata,
I was awed by the entire street
scene. Children bathed themselves,
colorful shopkeepers sold their goods,
taxis and rickshaws by the dozens
zoomed by beeping their horns full
blast, and crowds of people filled
the streets. After about 15 minutes
I finally spotted the entrance. It
was a huge green metal gate with
no opening, no door, and no handle.
“How am I supposed to get
in there?” I thought. I was
feeling a bit tense. It was my first
day of volunteering and I didn’t
want to be late. It wasn’t
long before a group of Indian women
came up to me eager to help. “Shi
Shu Bhavan, Shi Shu Bhavan?” they
asked. When I nodded yes, they pounded
on the gate, a tiny window opened
up, and a little face appeared. She
and my new Indian friends chatted
and magically, a square section of
the gate opened up. Grateful and
relieved, I thanked and “Namaste’d” (an
Indian custom of bowing with palms
together in reverence) the helpful
Indian women. I hopped through the
square opening into Shi Shu Bhavan.
I was touched by the women’s
ease and willingness to help me out.I came to the orphanage to play
guitar, sing, and dance with children
with special needs. Their challenges
ranged from emotional disturbance
and autism, to lack of mobility and
inability to speak. When I got there
I walked into a large room filled
with children running around and
playing, plus Sisters and over a
dozen volunteers hard at work. Everyone
was focused, on task, not noticing
at all that a new volunteer had arrived
who had no idea what to do next. At
first I thought, “What
kind of place is this? Isn’t
there someone in charge to orient
me?” After a few minutes I
asked one of the English speaking
volunteers what was needed and I
got to work. It was clear that everyone
there was dedicated to serving the
children and doing whatever was required
for their well being. I felt a beautiful
spirit of joy, ease, and relaxation,
even though everybody made sure not
to waste a moment’s time with
so much to be done. No one hesitated
to help whether it meant changing
diapers and beds, mopping the floor,
playing with the children, or feeding
them. At times the work was challenging,
like feeding a quadriplegic three
year-old who resisted the feeding.
Nevertheless, the love the staff
radiated for these children, and
the joy of serving them, was bigger
than any difficulty. The volunteers
and Sisters cared for these children
as if they were their own.GBPI has a vision for the world
where we stop focusing on differences
and instead focus on what we have
in common. We believe that when we
open our hearts to another, it is
natural to want to serve out of the
spirit that recognizes we are in
this world together. While many of
the volunteers at the orphanage came
from different cultural backgrounds
and spoke different languages, we
immediately felt a sense of connection.
The thread that brought us together
was the heartfelt desire to serve.I came
to Shi Shu Bhavan with an open
heart. Yet day after day, seeing
the love and devotion of the staff
for the children, my heart broke
open even wider as I joyfully did
my part to serve with more love and
devotion and live GBPI’s vision
to the fullest.

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| Business
Comes Second |
The
Lotzars arrived at the Chennai airport
tired, yet anxious to go to their
first business meeting during their
short stay on the southwest coast
of India. Veepee, the director of IFFAD (International
Foundation for Fair Trade Development),
had offered to send a taxi to pick
them up. The Lotzars felt more comfortable
making their way to the IFFAD offices
on their own. The meeting was set
for Sunday afternoon, the day off
for the company. Because it was the
preferred time for the Lotzars to
meet, Veepee had graciously agreed
to the meeting on his one day off
all week. The Lotzars were greeted by the
entire staff of the company outside
of the IFFAD building. Everyone had
sacrificed part of their day off
to meet these soon-to-be honored
guests. The first order of business
was a welcoming ceremony where elaborate
garlands were placed around the Lotzars’ necks.
There was a sense that it was more
important to honor Devorah and Eliyahu
as brother and sister first, and
business came second. Later on the
Lotzars discussed if the ceremony
was an attempt to butter them up
before getting down to business.
Over the course of the next four
days they learned that their cynicism
was unfounded.Eliyahu recalled, “They kept
going out of their way for us again
and again and again.” The Lotzars
consistently found that service came
first and business second. The top
management of the organization typically
worked twelve-hour days, yet there
was never a sense of being rushed,
or in Eliyahu’s words, “We
never once got a hint that their
time was more valuable than ours.
All the while they were still being
efficient.”After the Lotzars spoke at a local
college about GBPI, they wanted to
give Veepee a ride back to his house
because the vehicle that he was going
to use was broken. He said, “No,
I’ll go to the train station.” Then
they offered him a ride to the train
station. He said, “No, no,
no, no.” Why did he refuse?
It was getting late, and Veepee didn’t
want the Lotzars to arrive late at
night to their next destination,
Kanchipurim. Even though he was in
his 60’s, he did not put his
own comfort before his much younger
guests. Devorah and Eliyahu came away from
their four days in Tamil Nadu with
the understanding that when an Indian
says, “It is my duty” after
being recognized for doing an act
of service, it was a code for something
much greater than just being nice
to someone because it is the ‘right’ thing
to do. They got the feeling that
these Indians are in service to something
much greater than the personal. They
don’t emphasize the personal
because they know that they are being
taken care of by something bigger
than themselves. These people are
in service to all of life where everyone
is honored simply because they are
part of the whole. GBPI hopes to do business with IFFAD
later in the year. We are thrilled
that the Lotzars met an organization
so dedicated to service for the good
of the whole, whether it be the 70,000
artisans they serve, their own staff
or honored guests. We like the phrase ‘business
comes second’ so much that
we plan to help make it the next
buzz in business circles in the West!

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| A
Community Devoted to Service |
Mata
Amritanandamayi, better known around
the world as
Amma (Mother),
is one of India’s
most famous spiritual teachers. Known
as “the Hugging Saint,” she
is said to have hugged at least 21
million people in the last 30 years
(it is one of her ways of giving
a blessing). She created a large
ashram, or spiritual community, close
to the village where she grew up
in the seaside state of Kerala. She
and her staff are involved in many
service projects including the creation
of a large hospital, a housing development
for the poor and an ayurvedic medical
college. The
Lotzars were guests at her ashram
towards the end of their trip. The
moment they got out of the taxi
a woman came up to them, seeing they
had just arrived, and said, “This
is what you do, this is where you
put your stuff. Don’t drink
the tap water! Here is where you
can drink.” In a short time
she gave them the run down on the
entire place. The contrast to arriving
in a US city was striking to Devorah. “If
you walk out of a cab in New York,
chances are no one would come up
to you to let you know what to look
out for.” This was the Lotzars’ introduction
into a community that radiated harmony
and beauty because they were devoted
to loving service.Devorah
noted, “No matter
what was going on, there was a sense
of cooperation, a sense of peace,
a sense of people living in a family
even though there were around 15,000
people there.”Why? “Everything
that was going on everyone was doing
for each other. No one was getting
paid.” Even
though there are no requirements
for guests to serve, at least 90
percent of them do the recommended
1-2 hours/day of service work. Everyone
there realizes that no one else is
there to do the work (i.e., there
is no paid staff like in a hotel).
It creates a remarkable sense of
harmony knowing that there is no
one else to depend on to get things
done. To make it work, it also takes
the willingness to let go of what
one thinks he or she should be doing.Even
though everyone goes to the ashram
to be close to Amma, her example
of selfless service (imagine hugging
over 21 million people!) inspires
all who visit to open their hearts
and serve in whatever way they can.
Devorah saw that, “The love
there, and the love for service,
really did create a community. There
was a sense of “I will do for
you like your family.” That
was very, very unique. Imagine if
the whole world could be that way!” It
all happened in an environment
where it wasn’t always easy.
People live in simple conditions.
The “flats” for guests
are small, empty rooms with a thin
mat for a bed and a bucket of brown
water for a shower. Bugs of various
varieties abound. Due to the demand
to see Amma, and the fear that it
wouldn’t happen, many issues
came up for people around the amount
of personal space, one’s turn
to see her, and one’s entitlement
based on status. At times it created
tension, anger and frustration. For
Eliyahu, “It became an opportunity
to understand that my needs aren’t
really that significant in the big
picture, that when I let go of them
I got what I needed anyway.”For
Devorah, it turned out to be just
fine to live in a simple environment.
She sensed that she didn’t
really need anything more. The tensions
and frustrations that arose in the
course of the day became opportunities
to let go, to open the heart, and
to embrace the deeper truth that
we are here to help each other.Devorah
found that, “There
is nothing more satisfying than service.” Imagine
creating a world with the diversity
of living arrangements that we know,
where the beauty and harmony the
Lotzars found at Amma’s would
be part of daily life. GBPI believes
that it is possible. All it will
take is the willingness for each
one of us to want it to be so, and
follow up that willingness by serving
with all our hearts.

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| A
Poem by Nida Fazli, an Urdu poet from India |
There is
so much to be done;
let us unroll the earth,
let us put leaves on the trees,
blossoms on branches,
let us set mountains in a row,
hang the moon;
add vast space to blue heavens,
light the stars,
to the wind give velocity,
to stones, wings, to movement,
melody;
also smiles to lips,
glowlight to eyes,
and to moving shadow on the roadside,
life.
God is silent.
Why don't you come
And help create the universe.
I can't do this all by myself.

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